Privacy Policy
Last updated: May 2026
Azeroth PM (“we”, “us”, or “our”) operates the website azerothpm.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, and WhatsApp number when you submit an enquiry or contact form.
- Property information: details about your villa or property when you request management services.
- Usage data: IP address, browser type, pages visited, and time spent on our website, collected via cookies and analytics tools.
- Communication records: emails, WhatsApp messages, and other correspondence you send us.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send relevant updates, reports, and communications related to your property
- Improve our website and services based on usage patterns
- Comply with legal obligations under Indonesian law
- Protect the security and integrity of our business operations
3. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. By continuing to use our website, you consent to our use of cookies.
4. Third-Party Services
We may share your information with trusted third parties who assist us in operating our business, including:
- Google Analytics: for website usage analysis (data is anonymised)
- Microsoft 365: for internal communication and document management
- Short-term rental platforms: such as Airbnb, Booking.com, and others, as required for rental management services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with applicable legal requirements. If you wish to request deletion of your data, please contact us using the details below.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing activities
- Data portability where technically feasible
To exercise any of these rights, please contact us at info@azerothpm.com.
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Governing Law
This Privacy Policy is governed by the laws of the Republic of Indonesia. Any disputes shall be subject to the jurisdiction of the courts of Bali, Indonesia.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Azeroth PM
Bali, Indonesia
Email: info@azerothpm.com
Website: azerothpm.com