Villa Management Services in Bali — Transparent Fees. Measurable Results.

Villa Management Across All of Bali

Azeroth PM provides professional villa management services across Bali’s most sought-after locations — Canggu, Pererenan, Seminyak, Umalas, Seseh, Uluwatu, and Ubud. Whether you’re seeking a trusted partner for short-term holiday rentals, a reliable manager for long-term expat leases, or expert advisory for villa sales and investment, our team handles every detail with care, transparency, and a results-driven approach.

With deep local market knowledge and a growing managed portfolio, Azeroth PM is Bali’s trusted partner for villa owners who expect more from their property manager. Get in touch to discuss how we can work together.

What Sets Azeroth Apart

No Hidden Margins

What we agree is what you pay. No markup on vendors, no commissions on maintenance or staff salaries. Every expense in your monthly report is the real cost.

Fee On Net Revenue

Our 20% short-term fee is calculated after Airbnb or Booking.com take their cut — not before. Fairer, clearer, and verifiable against every statement.

Monthly Itemised Reports

Income by channel, OTA fees paid, real expenses broken down, net to the owner. Not a one-line PDF — a report that gives you full visibility every month.

Daily Dynamic Pricing

Active pricing management with PriceLabs and Beyond — adjusted daily based on demand, seasonality, competitor rates and booking pace. The goal is net revenue, not just occupancy.

Compliance-Ready

Since March 2026, Airbnb and Booking.com are integrated with Indonesia’s OSS system. Properties without a verified NIB are removed from the algorithm without warning. We coordinate compliance so your villa stays live and protected.

Short-Term Rental Management

Short-Term Rental — 20% on net revenue

Short-Term Rental Management

Full end-to-end management — dynamic pricing, guest communication, operations and reporting, handled completely.

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Long-Term Rental

Long-Term Rental — 10% placement · 17% full management

Long-Term Rental

Two clear options: find the tenant, or hand over the whole villa. We hold the deposit and collect the rent — your fee and your property, protected.

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Villa Sales Representation

Villa Sales — 6% of sale price · exclusive mandate

Villa Sales Representation

A documented, active sales process — from strategy to close. Not a listing: active transaction management with full pipeline visibility.

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Villa Branding

Villa Branding — Launch from IDR 8M · Media from IDR 5M / month

Villa Branding

We don’t manage an Instagram — we build your villa’s brand, with an AI content engine no local agency has, focused on being found and booked direct.

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Concierge

Concierge — for guests, residents and owners

Concierge

Premium villa experiences, orchestrated through a curated network of partners. You ask — we coordinate.

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Property Operations

Housekeeping & Maintenance — included in management, or standalone

Property Operations

Our own team when your villa has no staff, coordination when it does. Costs billed at cost — our fee is coordination, never a margin on vendors.

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Compliance & Legal Support

Compliance & Legal Support — remediation + monitoring

Compliance & Legal Support

NIB / OSS handled end-to-end so your villa stays on the algorithm. We coordinate and facilitate — not legal advice.

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Short-Term Rental Management
Short-Term Rental — 20% on net revenue
Most managers in Bali charge 20–30% on gross booking revenue. Azeroth charges 20% on net revenue — after Airbnb or Booking.com deduct their fee. Fairer, clearer, and verifiable on every statement.

Revenue & Pricing Management

  • Competitive positioning and comp set analysis
  • Active dynamic pricing with PriceLabs / Beyond — adjusted daily
  • Variables: demand, seasonality, events, booking pace, competitor rates
  • Minimum stay rules, promotions and occupancy protection
  • Goal: maximise net revenue, not just occupancy

Distribution & Booking Management

  • Setup and ongoing optimisation of listings on all OTAs
  • Calendar and availability management via channel manager
  • Booking confirmation and incident management
  • Rate parity control and cross-channel consistency
  • Your own direct-booking page to reduce OTA dependency

Guest Communication & Stay Management

  • Pre-arrival communication and arrival instructions
  • Check-in and check-out coordination
  • In-stay support and incident resolution
  • Review management and listing reputation

Operations & Asset Care

  • Cleaning quality control and coordination
  • Linen and inventory monitoring
  • Maintenance coordination (repairs up to IDR 2M without approval)
  • Liaison with on-site staff or external vendors

Monthly Reporting

  • Gross income by channel, OTA commissions paid
  • Real expenses broken down, net to the owner — not a one-line PDF

Our Commitment

  • Fee on net — you never pay us on money Airbnb kept
  • No markup on cleaning, maintenance or staff — billed at cost
  • Requires a licensed villa (NIB/SLF) — see Compliance & Legal Support
Full details & locations →
Long-Term Rental
Long-Term Rental — 10% placement · 17% full management
We separate finding the tenant from running the villa. You choose how much you delegate — and we hold the deposit and collect the rent, so your fee and your property are protected.

Tenant Placement — 10%

  • Market rent setting
  • Active marketing: internal database, partner network, portals
  • Tenant vetting (ID, visa, solvency, references)
  • Viewings, negotiation and contract coordination
  • Deposit held in escrow + rent collection
  • Move-in with inventory checklist and documented handover

You take over once the tenant is in.

Tenant Management — 17%

  • Everything in Placement, plus:
  • Single point of contact for the tenant
  • Maintenance & housekeeping coordination
  • Quarterly inspections and incident handling
  • Immigration reporting (wajib lapor) handled
  • Renewal strategy and tenant retention
  • Move-out: inspection, condition report, deposit reconciliation

You disappear from the day-to-day.

Our Commitment

  • We hold the deposit (neutral escrow) and return it against a documented inventory
  • Rent tax remains the owner’s responsibility (stated in contract)
  • Single fee — no margins on vendors, costs billed at cost
Full details & pricing →
Villa Sales Representation
Villa Sales — 6% of sale price · exclusive mandate
The Bali standard is 5% with any agent, no structured process, and zero pipeline visibility. We charge 6% and justify every point with a data-led, active sales process from strategy to close.

1 — Pre-Sale Strategy & Positioning

  • AI-backed market valuation (our pricing engine) — delivered once the mandate is signed
  • Pricing strategy and positioning (investor profile vs. end-user)
  • Comparable analysis and target buyer profiling
  • Sales plan and go-to-market timeline

2 — Sales Pack & Marketing Assets

  • Professional sales materials: fact sheet, brochure, terms
  • Copywriting and cross-channel presentation alignment
  • Photo and video review and recommendations
  • Deal-ready information checklist to reduce buyer friction

3 — Buyer Acquisition & Distribution

  • Distribution to our internal database of buyers and investors
  • Outreach via broker partner network (controlled distribution)
  • Selected online marketing channels (local and international)
  • Inbound management and proactive buyer follow-up

4 — Lead Management, Screening & Viewings

  • Buyer qualification: budget, timeline, purpose, legal structure
  • Viewings coordination with owner-approved scheduling
  • Weekly pipeline updates: viewings, feedback, next steps

5 — Negotiation & Transaction Management

  • Offer management and negotiation support
  • LOI coordination and booking deposit milestones
  • Coordination with notary / PPAT through due diligence, signing and handover
Full details & process →
Villa Branding
Villa Branding — Launch from IDR 8M · Media from IDR 5M / month
Your villa is a brand, not a post lost in a generic feed. Real material, an AI content engine and SEO-first execution — built to be found and booked direct.

Launch — one-off

  • Professional photo + video, with drone
  • Villa branding (name + visual identity)
  • Dedicated social account set-up
  • Digital presence set-up

Media — monthly

  • Quarterly photo refresh
  • AI-automated content, SEO-first
  • Curated luxury cadence (quality over volume)
  • Articles on the Azeroth blog included

Our Commitment

  • SEO-first: built to be found, not just admired
  • Real material (drone, pro photo), never stock or templates
  • An AI content engine no local agency has
Full details & pricing →
Property Operations
Housekeeping & Maintenance — included in management, or standalone
Our own team when your villa has no staff, coordination when it does. Costs billed at cost — our fee is coordination, never a margin on vendors.

Housekeeping

  • STR: daily while occupied + turnover deep clean
  • LTR: 3x / week (scaled to villa size)
  • Linen change + laundry
  • Own team or coordination of existing staff

Maintenance

  • Pool, garden, pest control, AC servicing
  • Quarterly general inspection
  • Repairs up to IDR 2M without approval
  • Vendor network coordination

Our Commitment

  • No markup on staff salaries, pool, materials or repairs
  • Real costs, deducted transparently from your income
Compliance & Legal Support
Compliance & Legal Support — remediation + monitoring
Since March 2026, Airbnb and Booking.com connect directly to Indonesia’s OSS system. A missing or incorrect NIB gets your villa removed from the algorithm without warning. We estimate 90% of Bali villas have some form of compliance gap. Azeroth coordinates the process end-to-end.

NIB Registration & OSS Coordination

  • Assessment of current compliance status (NIB, KBLI, licence type)
  • Guidance on the correct KBLI code for short-term rental operations
  • Coordination with our consultant partner for OSS submission and follow-up
  • Monitoring of NIB status and OTA platform integration verification

Legal Document Coordination

  • Review of existing lease or ownership agreements for operational alignment
  • Coordination with notary / PPAT for contract formalisation when required
  • Owner and operator agreement structuring for multi-party arrangements
  • Document checklist management for sales transactions

Ongoing Compliance Monitoring

  • Tracking of regulatory changes affecting short-term rental in Bali
  • Proactive alerts when compliance gaps are identified
  • Coordination with tax consultant for PPh and PPN registration where applicable
  • Liaison with local authorities when needed
This is not a legal advisory service — Azeroth coordinates and facilitates. Third-party costs (consultant, notary) are at the owner’s expense, and for formal legal opinion we refer to our trusted network of certified notaries and consultants in Bali.
Concierge
Concierge — for guests, residents and owners
Premium villa experiences, orchestrated by Azeroth through a curated network of partners. You ask — we coordinate.

What we arrange

  • Airport fast-track and private transfers
  • Private chef, in-villa dining, VIP reservations
  • In-villa spa, yoga and wellness
  • Tours, boat charters and experiences
  • Car / driver, pre-arrival provisioning
  • Celebrations, photographer, childcare, on-call support

Areas We Manage Villas In Bali

Azeroth PM manages villas across Bali’s most in-demand rental areas — Canggu, Berawa, Pererenan, Seminyak, Uluwatu, Ubud and Sanur. Each area has its own demand, guest profile and pricing dynamics. Explore local villa management in yours.

Canggu

Our busiest, fastest-moving management area. High guest turnover from digital nomads, surfers and international travellers means packed calendars and frequent check-ins — we run the full day-to-day so owners stay hands-off.

Explore Canggu

Seminyak

A premium market where standards have to stay high. Discerning, repeat international guests expect consistent five-star service — we manage housekeeping, maintenance and guest care to match.

Explore Seminyak

Uluwatu

Clifftop villas that demand hands-on coordination. Spread-out, view-led properties and a fast-growing hospitality scene keep our team on the ground — handling staffing, upkeep and the full guest experience.

Explore Uluwatu

Ubud

A year-round operation in Bali’s highlands. Steady occupancy from health and cultural tourism, with jungle and rice-terrace settings that demand attentive upkeep — we keep villas guest-ready in every season.

Explore Ubud

Pererenan

A fast-growing patch just north of Canggu. Steady short-stay demand in a rising surf and wellness enclave — we manage bookings, guest communication and maintenance as the area grows.

Explore Pererenan

Berawa

A non-stop rental hub between Canggu and Seminyak. High-energy, fast-moving and full of repeat guests — we keep occupancy high and day-to-day operations running smoothly.

Explore Berawa

Sanur

Our long-stay and expat stronghold on the east coast. Calm beachfront living for families and semi-permanent residents — ideal for long-term tenant management, vetting and ongoing villa care.

Explore Sanur

Looking to grow beyond operations?

Explore our investment opportunities and discover how we help partners scale their portfolios with confidence.

VIEW INVESTOR OPPORTUNITIES →
Professional villa management by Azeroth PM Bali

Frequently Asked Questions (FAQ)

Find clear and concise answers to the most common questions about our services, processes, and partnerships, helping you make informed decisions with confidence.

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